2-Day Cyber Crisis Management Leadership Professional Course
Earn your certified Cyber Crisis Management Leadership Professional (C²MLP) designation!
Today’s leadership models focus on leadership soft-skills, and wrongly assume that business performance will follow. As a cyber crisis consultancy, Cyber Crisis Response approached this issue from the opposite angle.
The objective of this service is to immerse an organization’s cyber crisis leadership team into a real-world like integrated education, analysis and performance optimization experience designed to prepare the team to effectively lead the response to a major cyber incident.
Cyber crisis leaders graduate from the course with new-found knowledge, confidence, and capabilities uniquely designed to prove to the board, regulators, customers and shareholders that the organization is committed to doing all it can to reduce cyber risk and increase organizational resilience.
C²MLP students learn how to assume and demonstrate responsibility in a crisis, how to make decisions and collaborate with others during periods of uncertainty, and skills to cope with substantial stress.
A paradigm shift for leaders is required. As non routine challenges, such as a cyber crisis, rise rapidly, leadership and business performance has declined. In Module 1, students learn how the few successful non-routine leaders have shifted their thinking from problem solver to problem sensemaker in order to lead and grow more effectively in today’s unpredictable and threat-laden world.
This is the most important of the four principles as it equips students with the foundation tools and insights of cyber crisis leadership, paving the way for a much needed, and new philosophy for leadership today.
As our leadership experience grows, so does our recognition. But, what happens in a non routine situation that is entirely unfamiliar and extremely complex?
In Module 2, students learn how to quickly and reliably identify the most critical clues in cyber crises situations—the visible information as well as the blind spots that help us understand the situation at hand.
Along the way, learners will find that your judgment, adaptiveness, and debiasing skills will improve as they spot these clues before anyone else.
Intuition is brilliant in routine situations but fails miserably in the non routine. Why is this, and why do some leaders tend to have a cognitive edge over others in these scenarios?
In Module 3, students learn how the brain is naturally wired to think and how to train intuition with ‘fluid intelligence.’
Students should expect to see the largest performance results in this module as most leaders improve the quality of their decisions by almost 500% in areas like creativity, strategic thinking, with faster learning speeds.
How should leaders train their employees for a future they don’t understand, with future skills they don’t yet have? Additionally, as the half-life of skills plummets drastically below five years, how can leaders avoid training others with obsolete information?
In Module 4, students will learn how to train others for the future. Additionally, this module begins to transfer what has been learned in the previous modules to other leaders.
Topics such as sense-making, perspective-taking, issue selling, effective communications, creativity, organizational agility, and risk taking are all covered and aligned to the cyber crisis response process flow.
Leaders will explore intuition and how to leverage the gift of fear to reduce organizational risk while also digging into cognitive biases to ensure sound judgment and decision making.
Techniques to optimize performance such as after-action reviews, recognition-primed decision making, the Edge of Chaos, and the Bowtie Model are all covered to help manage uncertainty in complex environments.