Cancellation and Refund Policy
LAST UPDATED: October 7, 2020
If more candidates register for a seminar or course than a location can accommodate, Cyber Security Training and Consulting LLC will accept registrations on a first-come first-served basis, determined by the postmark date that Cyber Security Training and Consulting LLC receives payment in full for seminar or course fees (check or credit card authorization form).
If Candidate Cancels or Reschedules a Training Seminar:
All requests to cancel or reschedule a seminar received in writing with 22 days notice or more will incur a USD $100 cancellation fee or rescheduling fee (Refund = Amount Paid, Less USD $100. Written cancellation or rescheduling requests received five (5) business days or more prior to the seminar will be given credit toward attendance at a subsequent program only (no refund) and will incur an additional USD $100 rescheduling fee.
Cancellations and reschedules received with less than five (5) business days notice and "no-shows" will not be given a refund, nor credit toward a later program (unless there is a documented medical emergency).
* Please Note - fees paid will depend on the location of the applicant’s event. Local taxes may be charged in addition, where applicable. Note: Cyber Security Training and Consulting LLC will not accept third party payments or applications for any seminar applicant unless the third party is a government agency, the applicant's employer, or is otherwise authorized by Cyber Security Training and Consulting LLC prior to the application being submitted.
If Cyber Security Training and Consulting LLC Cancels a Seminar:
Cyber Security Training and Consulting LLC reserves the right to cancel any seminar 15 days in advance if attendance is insufficient. In this case, Cyber Security Training and Consulting LLC liability shall be limited to full refund of fees paid. If the candidate chooses to reschedule an exam or seminar instead of receiving refund, the candidate will receive a refundable voucher valid for one year from date of issuance to reschedule. The burden is on the candidate to track when the one year period expires, as Cyber Security Training and Consulting LLC will not notify the candidate.