As 2020 kicks off, we are sensing a tidal shift in how cyber crises are viewed and accepted in the marketplace. There are now several class action lawsuits underway targeting companies and their information security programs, including how they managed the given cyber crisis. No longer are victims being appeased by lifetime identity protection services.
We predict a rise in presecutorial requests for an organization's information security policies, standards, and evidence-based operations. The bar must be raised on due care and one area we are committed to supporting our clients is through their readiness to effectively manage a cyber crisis.
Through our Cyber Crisis Response brand we offer clients the full life cycle of resilience services ranging from cyber crisis management plan development (CCMP), organizational training on the CCMP, exercises to validate and optimize the CCMP and its integrated functional incident response plans, and finally, working with senior leadership and executives to assess their ability to manage a cyber crisis and train them on how to do so effectively.